Privacy Policy
game777 Data Protection

1 Introduction

game777 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how game777 collects, processes, stores, and protects your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection regulations.

We understand that entrusting us with your personal data is a significant matter. Whether you are registering a new account from Manila, making a deposit via GCash in Cebu, or enjoying a live dealer game from Davao, we want you to feel confident that your information is handled with the utmost care and transparency.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of game777.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, game777 acts as the personal information controller in respect of the data you provide when using our platform. As the controller, game777 determines the purposes and means by which your personal data is processed.

If you have any questions or concerns about how game777 processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer using the details provided in Section 14 of this Policy.

3 Personal Data We Collect

game777 collects the following categories of personal data from players and visitors to the platform:

game777 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or regulation (for example, health-related information provided voluntarily in the context of a responsible gaming self-exclusion request).

4 How We Collect Your Data

game777 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access the game777 website or app, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and payment confirmation data from e-wallet and banking providers such as GCash, PayMaya, BPI, BDO, and Metrobank;
• Publicly available sources: Information from public records or databases where permitted by applicable law for the purposes of identity verification or fraud prevention.

5 How We Use Your Personal Data

game777 uses your personal data for the following purposes:

• To create and manage your game777 account and verify your identity and age (21+ requirement);
• To process deposits, withdrawals, and other financial transactions through your chosen payment method;
• To comply with our anti-money laundering (AML) and know-your-customer (KYC) obligations under Philippine law;
• To detect, investigate, and prevent fraud, cheating, collusion, and other prohibited activities on the platform;
• To provide customer support and respond to your queries, complaints, and requests;
• To send you transactional communications such as account confirmations, deposit receipts, and security alerts;
• To send you promotional and marketing communications where you have given your consent to receive them;
• To monitor your gaming activity for responsible gaming purposes and to apply any self-imposed limits or exclusions;
• To analyze platform usage and improve the game777 experience for all players;
• To comply with applicable laws, regulations, and requests from competent Philippine authorities.

6 Legal Basis for Processing

game777 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and providing gaming services;
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML/KYC requirements, age verification obligations, and regulatory reporting;
• Legitimate interests: Processing necessary for game777's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications or the use of non-essential cookies. You may withdraw consent at any time.

7 Sharing Your Personal Data

game777 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:

• Payment processors and e-wallet providers (such as GCash, PayMaya, BPI, BDO, Metrobank) to facilitate deposits and withdrawals;
• Identity verification and KYC service providers to verify your identity and age as required by regulation;
• Fraud prevention and security partners to detect and prevent unauthorized access, cheating, and financial crime;
• IT infrastructure and cloud service providers who host and maintain the game777 platform under strict data processing agreements;
• Regulatory and law enforcement authorities in the Philippines where we are legally required to disclose information, including PAGCOR and the Anti-Money Laundering Council (AMLC);
• Professional advisers such as lawyers, auditors, and accountants, subject to professional confidentiality obligations.

All third parties with whom game777 shares personal data are required to process that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

8 Data Retention

game777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations;
• Customer support communications: Retained for three (3) years from the date of the interaction;
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymized or deleted;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

Where game777 is required to retain data for longer periods by law or regulatory order, the applicable legal requirement will take precedence over the standard retention periods above.

9 Data Security

game777 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the game777 platform;
• Encryption of sensitive data at rest, including financial information and government ID data;
• Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their role;
• Regular security assessments, penetration testing, and vulnerability scanning of the game777 platform;
• Two-factor authentication (2FA) options for player accounts;
• Staff training on data protection and information security practices.

While game777 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10 Cookies Policy

game777 uses cookies and similar tracking technologies on our website and app. Cookies are small text files placed on your device that help us recognize you, maintain your session, and understand how you use the platform.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and game display options to provide a more personalized experience.
• Analytics cookies: Help us understand how players use game777 by collecting aggregated, anonymized data about page visits, session duration, and feature usage. This data is used solely to improve the platform.
• Marketing cookies: Used only where you have given explicit consent, to deliver relevant promotional content within the game777 platform.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the game777 platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

11 Your Data Subject Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights in relation to your personal data held by game777:

• Right to be informed: The right to be told what personal data game777 holds about you and how it is used — which is the purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data game777 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

12 Minors and Age Restriction

game777 is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for or use the game777 platform.

If game777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to game777, please contact us immediately using the details in Section 14.

13 Changes to This Privacy Policy

game777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, game777 will notify registered players via email or an in-platform notification prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Your continued use of game777 following the effective date of any amendment to this Privacy Policy constitutes your acknowledgment of the updated Policy.

14 Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way game777 handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

You may also visit our FAQ page for answers to common questions, or our Responsible Gaming page for information on managing your gaming activity.

If you are not satisfied with game777's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.